Frequently Asked
Questions

Everything you need to know about CardVogue. Can't find the answer? Contact our team.

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Product

4 questions

CardVogue is a smart NFC business card platform that converts every physical interaction into a structured, trackable lead in your CRM pipeline. One tap — full contact capture, zero paper waste.

Each CardVogue card contains an embedded NFC chip. When someone taps your card with their smartphone, they are instantly redirected to your live digital profile. No download, no QR scan — just tap.

No. CardVogue works natively on all modern iOS and Android devices. Recipients only need their standard smartphone — no app installation required.

Yes — that is the point. Your CardVogue card is linked to a live digital profile. Update your job title, phone number, or company at any time and it takes effect instantly on all future taps.

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Plans & Pricing

4 questions

Yes. All new accounts receive a 15-day free trial with full platform access — including lead capture, dashboard, and CRM integrations. No credit card required.

Your account is paused and all your data is preserved. You can reactivate at any time by selecting a plan. No data is lost during the pause period.

Yes. There are no long-term contracts. You can cancel at any time and you will retain access until the end of your current billing period.

Yes. We offer custom pricing for teams and enterprises. Contact our sales team at [email protected] or book a consultation to discuss your requirements.

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Orders & Shipping

4 questions

UK orders arrive in 2–3 business days. EU takes 4–6 days, USA and Canada 6–10 days, and international up to 14 days. Express options are available at checkout.

Yes — complimentary standard shipping on all orders over £75. For orders under £75, standard shipping starts from £4.99 depending on destination.

Yes. Full customisation is available — name, company, logo, contact details, and colour finish. All managed directly from your CardVogue dashboard.

You will receive a tracking ID by email once your order is dispatched. Enter it at cardvogue.com/track-order/ to check real-time delivery status.

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Technical Support

4 questions

First, ensure NFC is enabled in your phone settings. For iPhone, hold the card near the top of the device. For Android, hold near the centre. If issues persist, contact [email protected].

Log in at cardvogue.com/login/ using your registered email and password. If you have forgotten your password, use the reset link on the login page.

Yes. CardVogue is GDPR compliant and built with privacy by design. All data is encrypted in transit and at rest. We never sell or share your data with third parties.

CardVogue integrates natively with HubSpot and Salesforce. We also provide a REST API for custom integrations with any CRM or data platform.

Still have questions?

Our team is available to help with anything not covered here.

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